Because you can quickly build subscription, rental, or free registration forms, grow your digital audience and increase sales, all while delivering the perfect customer experience with our streaming platform integrations
Streaming Platform Integrations
The foundation of every modern arts organization is a great streaming platform for digital content and events. While we've integrated with several platforms, we choose to create a strategic partnership with Brightcove. Why? Because Brightcove is the best in the business. Our integration provides a seamless customer experience from the time of purchase until long after the stream has been watched. Best of all, our Brightcove Integration is available in your account at no additional cost.
Grow Your Digital Audience
We're here to help you grow and engage your audience with features like gifting, personalization, messaging for clear communications, or the ability to add on shipping for physical products like flowers or chocolates from a fulfillment partner. We listen to the needs of our users and continually add functionality to help you expand your digital audience.
Stream2 Forms generate results. Our configuration options allow you to be creative, inventive, and adapt on the fly, resulting in faster time-to-market for new product offerings. Stream2 takes care of the easy purchase path, seamless authentication, and instant access - all you need is the content!
Create Unlimited Stream2 Forms
Whether you build 2 or 200, every idea can have it's own Stream2 Form. There is no limit to the number of forms you can build. So be creative, try a new approach, and do more with cart-free transactions.
Customize Your Stream2 Forms
It’s easy to style, configure, and make modifications to your Stream2 Forms. Once you have something you love you can clone the form and turn it into another product offering with all the settings ready to go. With Stream2 Forms, there are hundreds of combinations and configurations you can create.
Phenomenal Customer Experience
With Stream2 Forms, we really do make it simple. The donor taps or clicks a link, your customized form loads, payment is made, and let the streaming begin. Words like delightful, frictionless, and intuitive are how the experience is described.
Create branded form URLs that match your website!
Setup a root domain with as many subdomains as you need. When you combine this with our form alias feature, you can create exactly the URL that you want. This provides a better experience for patrons, easier to remember URL's, and consistency across your brand. Custom Domains are available on all plans.
Powerful Enough For The Biggest Organizations
Affordable enough for all
Seattle Symphony Live - Digital Streaming
Using Auto Renew Subscriptions, On Demand Rental, Promo Codes, Membership Fund, Constituencies, Performance & Price Types, Marketing Opt-In, Presentation Manager, Message Manager, and Customer Portal Manager.
New Victory Theater - On Demand Shows
Using On Sale, Off-Sale, Gifting, Use Gift Recipient In CRM, Promo Codes, Gift Certificate Redemption, Performances & PriceTypes, Constituency, Presentation Manager, and Message Manager.
Jacob's Pillow - Digital Season
Using On Demand Rental, Promo Codes, Constituencies, Performance & Price Types, Marketing Opt-In, Presentation Manager, and Message Manager.
San Francisco Opera - Live Stream
Using On Sale, Off-Sale, Gifting, Use Gift Recipient In CRM, Promo Codes, Performances & PriceTypes, Constituency, Presentation Manager, and Message Manager.
San Francisco Ballet - Digital Season
Using Presale, On Sale, Off-Sale, Gifting, Promo Codes, Performance & Price Types, Marketing Opt-In, Presentation Manager, and Message Manager.
Boston Symphony Orchestra - BSO Now
Using On Sale, Off-Sale, Gift Only, Use Gift Recipient In CRM, Promo Codes, Performances & Price Types, Constituency, Marketing Opt-In, Presentation Manager, and Message Manager.
San Francisco Symphony - SFSymphony+
Using On Sale, Gifting, Gift Certificate Redemption, Performance & Price Types, Marketing Opt-In, Presentation Manager and Message Manager.
The Dallas Opera - thedallasopera.TV Subscription
Using On Sale, Monthly Subscription, 7 Day Free Trial with Card Pre-Auth, Membership Fund, Constituencies, Performance & Price Types, Marketing Opt-In, Presentation Manager, and Customer Portal Manager.
Brightcove and L2 announce strategic partnership to deliver seamless video experiences for arts and cultural organizations
Setup is fast and easy with no custom integration costs
Our Brightcove integrated solution provides a complete end-to-end paywall including authentication and instant access to streaming video. Configure your products as a rental, season pass, or a monthly subscription. Create products that work for you. Connect your Brightcove API to get started monetizing your video content today.
One Username One Password
Your customers don't need another username and password. Make it easy and eliminate any confusion. When required, customers authenticate against your CRM using their existing username and password. For Tessitura powered organizations and their patrons, it doesn't get any easier than this.
Brightcove Gallery Experiences
Easily create and integrate compelling interactive In-Page, Portal, or Live video experiences with customizable templates to maximize revenue opportunities, expand audiences, and drive engagement, all while staying on brand.
Brightcove Gallery Expiration
A Gallery expiration date and time can be set to prevent access to a protected Brightcove In-Page Experience Gallery or SSO/SAML Portal Gallery.
Stream2 Brightcove Plugin
Create an open and accessible Brightcove Gallery with playback protection at the video level using the Stream2 Plugin and Stream2 Forms. Configure the protection with video level tags mapped to constituencies for access control. This solution provides the most flexible configuration and control available. You can create multiple Subscription options along with multiple On-Demand products all in the same Gallery, all protected. Every organization is different and the Stream2 Plugin allows you to configure what works for you.
Watch Now or Watch Later
Not ready to watch? No problem! When you enable Watch Now or Watch Later a buyer or gift recipient can choose when they want their rental viewing period to begin. They can either start the rental period immediately (Watch Now), or they can delay the start until they are ready (Watch Later). If the rental viewing period has not begun, each time they access the video through login or magic link, they will be prompted to either Watch Now or Watch Later.
Geo Protection is a feature that allows you to protect a Brightcove video using the Stream2 Brightcove Plugin at the video level. By default, all countries are restricted. You can configure the countries to allow.
Instant Access To Video
Instant access, instant gratification, instant joy. A customer makes a purchase and if the product is available to watch, it will be right there for them. Our goal is to help you provide the best customer experience possible.
The Magic Link
A Magic Link is used to provide customers access to a product without needing to log in. Magic links can be configured to be a one-time use or persistent for the life of the purchase. Enable the link to work on one device or unlimited devices. For an on sale purchase, a magic link provides instant access. Additionally, a Message Manager email containing a Magic Link can be deployed at the time of purchase, or at the time of access in the case of a presale. Customers simply click on the link to gain access - no login required.
Magic Link Generator
Sometimes you might need to generate a link or links that will provide instant access to a Brightcove experience without forcing the customer to log in. Upload a CSV, select a Tessitura List Manager List, or enter an individual's information, and select a Message Manager email. For your customers, the experience is one click away.
Countdown Timers can be used in so many ways! For example, as part of a subscription plan you may have several live stream videos coming up over the next few months, you could include a Countdown Timer on each live stream video to inform your customers down to the month, day, hour, minute, and second until the performance begins.
Event Tracking Plugin
Using a Brightcove player and the Stream2 Event Tracking Plugin, cue points on your media you can trigger events to record an action. You can customize any cue point on any media. When the Brightcove Player crosses the cue point the Event Tracking Plugin records it. Examples could be, Started Watching (1 sec mark), Watched 50 Percent (35 min mark), Viewed Credit Roll (48 min mark), and whatever else you can dream up. Use this data for reminders, post show surveys, interest level, cross product promotion, and more.
Magic Link API
Let's say a customer is already logged into their account on your system and viewing a list of digital events they have access to watch. Maybe that list is a result of the customer not being able to attend a ticketed event and you want to provide access to a Brightcove Experience. You can request a Magic Link from our API. The customer can click on the link to gain access - No login required.
Use passcodes for providing access to specific Brightcove Experiences without the need to login. Think of it as pre-authenticated. You can even create multiple passcodes and set expiration dates on each. An email address is captured when a passcode is redeemed, this is passed into Brightcove for analytics with the Audience Module.
No Monthly Fee Per Subscriber
Unlike other solutions that charge per subscriber per month, we have no monthly subscriber fees. This means you can provide as many free subscriptions as you want to your Donors, Board Members, VIP's or even the Press.
Low TVOD Transaction Fees
With 18 years of experience working with Arts & Culture organizations, we understand the need for high performing yet low cost solutions. Our transaction fees for TVOD's are extremely competitive. In some situations, you'll find fees up to 30% and most are 10%. That means we're between 2X and 6X lower for rentals and purchased videos. That savings can add up.
BOSTON SYMPHONY ORCHESTRA
“The partnership between Brightcove and L2 removes the friction blocking potential patrons from purchasing and instantly streaming performances. We can provide our patrons with a seamless experience from purchase through the streamed event. With Stream2’s ease of use, we have expanded our audience reach, allowing more viewers to enjoy Boston Symphony Orchestra performances from the comfort of their own homes. The results have been strong and we continue to find opportunities for patrons to easily click, pay, and watch.”
Associate Director of Marketing Insights at Boston Symphony Orchestra
Features & Benefits
Stream2 forms are packed with functionality
Under 10 Seconds To Purchase
In a traditional "add to cart" checkout process, people hesitate and are likely to abandon their cart. When you remove the barrier to purchase by enabling digital wallets and making the whole process user friendly, users purchase without hesitation.
Presale allows you to take payment, record the transaction, and withhold access until the release date. With Presale you can sell a product before it's available. Sell access to the digital Nutcracker experience in the middle of summer or your season before you’ve even confirmed the acts. Just another way we help you increase revenue.
Off-sale mode prevents transactions and displays a customizable message. A Stream2 Form can go into off-sale mode by specifying a date, time and timezone, or when a specified "count" is met. If you wanted to sell 62 social distance pods for an event and not a pod more, you can.
A Stream2 Form can have one or many pricing configurations. Forms that have more than one will display buttons. Each pricing configuration can provide many different combinations of product options on a form. Price, Description, Access length, Constituency, Stripe Product, Recurring, Tessitura Performance & Price Type, Promo Codes, Count and more.
Button Cloning & Sorting
You can clone an existing button with a single click to save time and help maintain consistency. You can then drag and drop to rearrange your buttons in whatever order you need.
You can select a Donate2 Donation Form to be used by a Stream2 form as an Add-On Donation to a Free registration form or a paid event. The settings from the selected Donate2 Donation Form are inherited and used for processing the contribution. The Stream2 Form generates one order in Tessitura with two sub-line items.
Enable Gifting if you want to provide the option to gift what your Stream2 Form is selling. You can even set a Stream2 Form to be gifting only. You choose which you want, the Buyer or the Gift Recipient, to be recorded in your CRM. Use the Message Manager to communicate with the Buyer and Gift Recipient for that extra personalized touch.
Promo codes can automatically adjust the price of the product displayed on the Stream2 Form. You can have multiple promo codes and can even limit the number of times a promo code is used for more control.
A Stream2 Form supports sending up to 14 strategically targeted transactional emails. With over 25 personalization tokens, the Buyer and Gift Recipient can each get the right message at the right time. You can even message them if a new account in your CRM is created on their behalf. You can invite them to engage with your organization and complete their account.
Tessitura Gift Certificate Redemption
Tessitura gift certificate redemption allows your customers to pay using a valid Tessitura gift certificate. The certificate value is checked and the price is adjusted on the form. If the price is reduced to $0, the form turns into a redeem gift certificate and no payment is processed in Stripe.
Use a Stream2 Form to sell a ticket to a live video stream or pre-recorded digital performance. A Stream2 Form supports seated or unseated Tessitura Performances and Price Types including a Comp Price Type for free registration. We’ll even set the attendance flag for their ticket number as they enter a Brightcove in-page or portal gallery.
A Tessitura Constituency can be used for many things including granting access, confirming benefits or as segmentation criteria. A Stream2 Form can set Constituency at the pricing configuration level or at the form level, or both. With a Stream2 Form you can sell any configuration you want. How about 7 Day Pass, 30 Day Pass or a Season Pass?
Combine the digital and physical. How about a Digital Performance with flowers delivered? Enable the ability to collect a shipping address on a Stream2 Form and deploy a fulfillment email or webhook at the time the purchase or gift is made.
Shipping Location Limits
Are you partnering with a local business for the delivery of a physical product? Do you still want to offer the digital experience to your global audience? You can limit the shipping address by Country, State, City. For even more control, you can limit which cities shipping is available in with a comma separated list.
Product Access Dates
Stream2 Forms set a Tessitura Constituency for access controls. You can build a form with multiple pricing configuration options including a fixed start date and end date or a rolling number of days, weeks, months or years. You can sell a 7 Day Pass, 30 Day Pass, or a Season Pass. This is used for authentication if a customer ever needs to login.
You can use Stripe products to create Auto Renewing Memberships, Monthly Digital Subscriptions, and more. Include a free trial or apply a coupon. Combine this with the Customer Portal Manager for a complete end-to-end recurring payment solution.
Working with a 3rd party system and need to send over transaction data? The webhook may be just what you are looking for. Configure an endpoint in your Flex2 Form and when a transaction is completed and we will deploy the webhook to your endpoint.
SAN FRANCISCO BALLET
“Working with L2 was seamless and, dare-I-say, the most enjoyable part of launching a digital season! We were initially drawn by the simple purchase path and the ability to track this information in Tessitura. Stream2 certainly delivered. L2 listened to our needs and added features like gifting and presale mode, which paid dividends for us in terms of sales and allowed us to reach a global audience instantly. I cannot speak more highly of not only the product, but the team behind it.”