The Customer Portal Manger

Give the customer the control they expect

Provide the best self-service possible

Make it easy to ensure your customers have access to a self-serve portal to manage their payment method for recurring memberships, donations, or streaming subscriptions.
Notifications
Stripe handles recurring payments (and their complexities!) with ease. If and when there is a problem with an expired card or failed payment, Stripe sends an email notification and the customer is verified into our Stripe powered self-service portal without a call from the guest services team.
Levels of Self-service
You control how much a customer can update. Keep it simple and allow credit card updates or allow them to cancel a recurring payment, see payment history, or update their contact information. Whatever it is, we make sure that information gets into your CRM.
Easy Setup or CSS Control
It takes less than 2 minutes to create and style your Customer Portal. If you want more control, you even have access to the CSS.

Automate Recurring Payments

Make it easy for customers to manage their account and payment methods

Memberships

Monthly, Yearly, or any cadence of an auto renewing memberships has never been easier to manage for you or your customers.

Recurring Donations

When donors want to give on a regular basis you can eliminate any manual work and automate the day-to-day effort and put that time to better use.

Streaming Subscriptions

The idea of a monthly streaming subscription may be a new concept for your organization. We save you time and resources managing this new offering.
HIGH MUSEUM

Memberships

Make it easy for customers to manage their auto-renewing memberships

Customer Notifications
Customer Authentication
Customer Self-Service
ARIZONA OPERA

Recurring Donations

Make it easy for customers to manage their recurring donations

Customer Notifications
Customer Authentication
Customer Self-Service
THE DALLAS OPERA

Streaming Subscriptions

Make it easy for customers to self-serve their streaming subscriptions

Customer Notifications
Customer Authentication
Customer Self-Service
HIGH MUSEUM
“The Customer Portal is exactly what we've needed. Members are automatically notified when action is required and they can manage their own membership and payment method. This is a time saver for the box office staff, membership team and our members. Overall, it's a better customer experience. Thank You!”
Nancy Cooper
Membership Manager

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